Terms & Conditions
Eye4image Photography – Ramsgate, Kent
Last updated: 11 November 2026
Welcome to Eye4image Photography. By booking a photography session, purchasing a gift voucher or ordering photographic products, you agree to the following terms and conditions.
1. Photography Sessions
All photography sessions are by appointment and subject to availability.
We aim to provide a relaxed, enjoyable experience and create high-quality photographic images that reflect the individual character of our subjects.
Session durations are approximate and may vary depending on the type of photography and individual requirements.
2. Pet Photography
The comfort and welfare of every animal are our priority.
Owners are responsible for their pets throughout the session, including their behaviour and safe handling.
Although every effort is made to capture a variety of beautiful photographs, results depend on the animal’s temperament, cooperation and comfort.
We reserve the right to pause, reschedule or end a session if we believe an animal is distressed or uncomfortable.
3. Iris Photography
Our specialist iris photography captures the unique colours, textures and intricate details of the human iris.
Images are professionally enhanced to highlight their natural characteristics and may include creative backgrounds or artistic effects.
Final results will vary according to individual iris characteristics and photographic conditions.
Iris photography is an artistic service and is not intended for medical diagnosis or eye examinations.
4. Gift Vouchers
Eye4image Photography gift vouchers may be purchased for selected photography experiences, products or promotional packages.
● Vouchers must be presented when booking or attending a session.
● All bookings are subject to availability.
● Promotional vouchers are valid only for the services and products stated within the offer.
● Additional images, prints or products may be purchased separately.
● Any applicable expiry date and redemption restrictions will be clearly stated before purchase.
● Lost or damaged vouchers should be reported to us. Replacement is subject to verification of the original purchase.
Gift vouchers cannot normally be exchanged for cash, except where required by law.
5. Christmas Promotional Gift Vouchers – 2026
All Christmas promotional vouchers are valid from 1 January 2027 until 30 October 2027 (inclusive). Sessions must be booked in advance and take place within this period, subject to availability.
Dog Photography Gift Voucher – £30
Normally valued at £55
Includes:
● A professional studio photography session lasting approximately 45–60 minutes.
● A viewing gallery of photographs from the session.
● One 8 × 6 inch photographic print of your choice.
There is no obligation to purchase additional images or products.
Single-Person Iris Photography Gift Voucher – £40
Includes:
● A professional studio iris photography session for one person.
● Photography and artistic enhancement of one iris.
● One finished digital image file (for use on digital devices, not printing).
Two-Person Iris Photography Gift Voucher – £70
Includes:
● A professional studio iris photography session for two people.
● Photography and artistic enhancement of each person’s iris.
● One finished digital image file of both persons iris.
Additional photographic prints, wall art and digital designs are available to purchase separately, with no obligation to buy.
General Voucher Conditions
● Advance booking is essential and subject to availability.
● Vouchers must be presented when attending the session.
● Each voucher covers the package specified at purchase.
● Promotional offers cannot be combined unless agreed.
● Vouchers cannot be exchanged for cash, except where required by law.
● Lost vouchers may be replaced with verified proof of purchase.
● Voucher expiry dates and promotional conditions do not affect statutory consumer rights.
We recommend booking early to secure your preferred appointment date.
6. Booking Changes and Cancellations
We understand that circumstances change.
Customers are asked to provide at least 48 hours’ notice wherever possible when cancelling or rearranging a photography appointment.
We will make reasonable efforts to accommodate alternative dates.
If we need to cancel a session because of illness, equipment failure or circumstances beyond our control, we will offer a suitable alternative appointment or an appropriate refund where applicable.
Any cancellation charges will be reasonable and in accordance with applicable consumer law.
7. Image Selection and Editing
All photographs are professionally reviewed and edited at the discretion of Eye4image Photography.
Our editing may include colour correction, cropping, retouching and creative enhancements.
The number and variety of images available will depend on the session.
Unedited or RAW photographic files are not normally supplied unless specifically agreed.
8. Digital Images, Prints and Copyright
Unless otherwise agreed in writing, copyright in all photographs remains with Eye4image Photography.
Customers purchasing digital images receive permission to use those images for personal, non-commercial purposes, such as sharing on social media. No printing.
Commercial reproduction, resale or licensing to third parties requires prior written permission.
Colours and brightness may vary between computer screens, mobile devices and printed products.
9. Payments and Refunds
Payment is required as agreed at the time of booking or purchase.
Prices for additional photographs, prints, digital downloads and photographic products will be made clear before ordering.
Refunds and cancellations are handled in accordance with applicable UK consumer protection legislation.
Personalised photographic products and digital downloads may be subject to specific cancellation rules, which will be explained before purchase where applicable.
Nothing in these terms affects your statutory consumer rights.
10. Privacy and Image Usage
We respect the privacy of our customers.
Personal information collected for bookings, purchases and enquiries will be used to provide our services and communicate with customers.
Photographs of identifiable individuals will not be used for public advertising, website portfolios or social media promotions without appropriate permission or another lawful basis.
Customers may contact us regarding the use of their personal images.
Further information about personal data is provided in our Privacy Policy.
11. Our Commitment
At Eye4image Photography, we pride ourselves on providing friendly, professional service and creating photographs that customers can treasure for years to come.
If you have any questions or concerns regarding your experience, please contact us so that we can help resolve them.
12. Contact Us
Eye4image Photography
Ramsgate, Kent, United Kingdom
For bookings, enquiries or questions about these Terms & Conditions, please contact us through our website.
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These terms are governed by the laws of England and Wales and do not affect your statutory rights.